Many users around the world discovered today that their headsets are having trouble running software, which kind of defeats the entire objective of owning a VR headset in the first place.
Today is the day the Oculus Rift died.
Oculus co-founder Nate Mitchell confirmed on Twitter that there was an issue affecting the company's Rift headset. The problem seems to have resulted from Oculus failing to update an expired certificate with the update, which is now leaving users with an error message saying that the system "Can't Reach Oculus Runtime Service". It was a particular problem for developer Adam Boyne (via Polygon), whose virtual reality demo was foiled by the error.
"For security, we use a certificate to ensure that the software you receive actually comes from Oculus", Oculus says.
"We are aware of and [are] actively investigating an issue impacting [the] ability to access Rift software", the Facebook-owned Oculus is telling users and the press. Recently, a "black screen of death" began affecting users, and so far, the finger is being pointed at recent Nvidia driver updates as well as the Windows 10 Fall Creators Update from a year ago.
As hard as it may be, the best advice at this time is to simply hang tight and wait for Oculus to resolve the matter with a software update. "Our teams apologise for any inconvenience this may be causing you and appreciate your patience while we work on a resolution".