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Allscripts inks partnership with Lyft as healthcare ridesharing race heats up


The platform - to be built using Lyft's Concierge API and Allscripts' Sunrise electronic health record (EHR) - will integrate with operations at 2,500 hospitals, 45,000 physician practices and with 180,000 physicians, to reach an estimated 7 million patients, according to USA Today.

Ultimately, the goal with Uber Health is to hopefully reduce the number of no-show appointments - something that's exacerbated by people who can't get a ride to the doctor, the firm says.

Uber isn't the only ride-sharing startup that wants to take a crack at the healthcare industry.

Not having someone show up is costly for the physician and costly for patients because care is not delivered. For those without a smartphone, healthcare organizations can provide a 1-pager where they write down all the details of the ride and hand it to the patient in advance.

In the previous year alone, 3.6 million people in the United States missed healthcare appointments.

Lyft is doubling down on helping patients get rides to the doctor. Like the new Uber Health service, patients who don't have a smartphone can still catch a ride that the health facilities arrange and set up on their behalf. Health care organizations, of course, will make more money if those figures can be reduced. To help solve the problem, the ride-share giant, Uber, has made a decision to take advantage of what it sees as an opportunity and establish Uber Health. Last week, Disability Rights Advocates filed a class-action lawsuit against Uber, challenging the popular ridesharing service's lack of transportation for those in wheelchairs. "We have been working hard to develop, implement, and customize numerous safeguards", says Uber Health's general manager.




Passengers don't need a smartphone or the Uber app in order to use the service because Uber Health sends riders notifications about their vehicle via text message.

Patients also noted that Uber Health made getting to and from their appointments much easier.

Additionally, the passenger isn't billed for the ride because the providers will cover the cost.

Although there was little to no detailed information regarding billing during the announcement, organizations would be able to easily monitor what they were spending on transportation as well as see monthly billing statements, scheduling and appointments.

'The fact that they are only launching this service now and not in the past is because it's likely taken a while to work out the details, ' he added.

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