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New Zealand jet fuel shortage leaves passengers stranded

So far, all of the cancelled flights have been domestic, with inbound global flights diverting to other NZ airports to refuel before touching down at Auckland, or tapping some of the supply that is getting to the airport.

The temporary shut-down of Refining New Zealand's pipeline into Auckland is impacting all airlines operating into and out of Auckland Airport and limiting the volume of jet fuel able to be uplifted.

The temporary shut-down to restore the fuel supply and fix the damaged the pipeline could potentially disrupt travel for the next 10 to 14 days, according to the New Zealand government.

Customers now booked to travel into or out of Auckland over the coming week are advised to keep an eye on the Travel Alerts page of the Air New Zealand website for the latest information.

Several Air New Zealand flights to and from Wellington, Christchurch, Queenstown, as well as Sydney, are expected to be cancelled tomorrow and Wednesday.

It appeared heavy equipment had dent the pipe and removed the protective coating, Mr Post said in a statement. However, closer inspection has shown that the damaged section needs to be replaced.

New Zealand-based Z Energy (ZEL.NZ) said it was informed of the leak in the 170-kilometer-long pipeline on Thursday afternoon.

"We will have additional staff in the terminals supporting passengers and addressing any questions or concerns they may have", he said in a statement.

A few flights with Jetstar, the Melbourne-based low-priced airline, have been rescheduled, while there have been minimal disruptions to flights with Virgin Australia and no cancellations reported as of yet for flights with Emirates and Singapore Airlines.

A screenshot from the Virgin Australia website highlighting changes to its Auckland services on Monday in response to the fuel shortage.

The Government was also trying to get more tankers on the road which could deliver fuel to Auckland and this included easing regulations around hours of work or weight restrictions. So far, three of the airline's North America services have made stops in Nadi, Fiji to refuel, and today flight NZ99 from Auckland to Tokyo Narita Airport will make a stopover in Brisbane in order to refuel.

"New Zealand doesn't need to be embarrassed about this".

The company also said the fuel supply issue was unlikely to have a material impact on its fiscal-year 2018 results.

The airlines said they would contact passengers with new travel details.

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